FAQ's

• What prices do you quote ?

  The prices we quote are the lowest price available in the market (public fares) to us for the request you made; For every booking we make, we have Quality control systems that check in more than 30 different sites and vendors to verify for the lowest rate. There might be times when an airline or vendor offers a special rate in their site that is not available for us to buy (with specific restrictions such as inability to refund or void), but we'll consistently make our best effort to obtain the best fare for you; In addition to the lowest fare obtained we charge a separate service fee as per your origin/destination.

  How am I notified of my booking/receive my tickets?

  Immediatedly after issuing your ticket we'll email you an e-ticket and itinerary through Virtually There; We'll also post your invoice confirming the paid amount; being e-tickets, it is not necessary for you to get any printed tickets; Have your record locator handy when checking in;

  What methods of payment do you accept?

  We accept the following payments: Visa, Mastercard, American Express; Since your ticket is actually issued through the airline you're flying, there might be some restrictions on the form of payment accepted by the specific carrier you are flying; In these cases we can process the charge through our own merchant account with a 3,5% surcharge;

  How can I beat a jet lag?

  Without careful planning heavy jet lag can ruin a trip or holiday overseas. Jet lag occurs when the natural body clock is temporarily disrupted. This commonly occurs on long haul flights when you fly across several time zones and causes the traveller’s internal clock to become out of sync with the external environment and the body begins to feel fatigue.
  Most commonly jet lag occurs when you travel across several time zones, which disrupts your usual sleeping and eating patterns, as the body struggles to readjust itself to the new time zone.
  The symptoms of jet lag very between individuals and some people may be fortunate enough to experience little or no jet lag following a long haul flight across several time zones. Common symptoms of jet lag include exhaustion, fatigue, inability to sleep, lack of appetite, head aches and a general feeling of disorientation.
  

  OK, so knowing this information how can you beat the symptoms of jet lag?

  There are two core approaches which while may not entirely prevent jet lag can go a long way toward reducing the overall symptoms commonly associated with jet lag. The first is to ensure that your body is the optimum condition to fight against common features which contribute to jet lag, and the second is to try and ‘trick’ the body into maintaining its natural circadian rhythms.

  • 1. Avoid alcohol: Alcohol’s effect on the body is multiplied at altitude, so that the consumption of even relatively small amounts can be significantly be multiplied at altitude.
  • 2. Drink plenty of water to avoid dehydration. Air cabins are controlled environments which tend to rely on recycled air through air conditioning units which can lead to enhanced dehydration and its associated problems, namely sleepiness, headaches and so on.
  • 3. A long haul flight is a naturally tiring process, to ensure that you have the best chance of beating jet lag, it is important to ensure that you commence your flight relaxed and not-tired. While this may be difficult given the general stresses and strains of modern airports, a good night’s sleep and a short brisk walk prior to flying will certainly put your body in a better condition to fly.
  • 4. Stay active throughout the flight. Regularly stretch your legs and move around the cabin as much as possible. Long periods of immobility will otherwise inevitably invoke tiredness.
  • 5. Use the time zones to your advantage. By planning your journey carefully it is possible to use the time zones to your advantage to work reduce the effects of jet lag.

  As such, the best time to arrive at your destination is during daylight hours when the sunlight will naturally alert your body. The simple secret is to maintain the normal pattern of living in line with the time at your destination as quickly as possible. Thus, if you arrive at 10pm, even if you have slept for the whole of the flight you should try and go to sleep when you arrive. This is inevitably harder if you arrive in the evening as it is more difficult to unnaturally force yourself to sleep than to keep yourself awake.

  To counter jet lag, it is therefore essential to aim to arrive at your destination at a time when you feel that you will be able to continue the normal living pattern of the destination. As hard as it may be to stay awake, the sooner you can recourse to the regular pattern of living at your destination the smaller the likelihood of being effected by Jet Lag.

  What makes a 5 star hotel worthy of 5 stars?

  The problem with defining the difference between five star hotels and non-five star hotels is that each country uses their own criteria to rate hotels. While you know that a one star hotel is not going to be the greatest establishment, when you fork out hundreds of dollars for a five star hotel, you hope that there is some kind of reassurance that the hotel meets some quite exacting standards.

  Five star hotels have always been considered at the top end of the luxury scale and in recent years some truly phenomenal hotels have been developed which could arguably put older five star hotels to shame.

  Generally there's a specific grading system whereby a hotel must meet a long list of set criteria in order to be awarded five star status. These include: guests greeted at the hotel entrance, at least one restaurant open to residents, uniformed porters and an evening turn down service. The hotel must provide:

  Flawless guest services and professional, attentive staff are a must at this level. Accommodation throughout the hotel is spacious and luxurious, with impressive interior design and immaculate furnishings. En suite rooms offer exceptional quality and provide extras such as bath sheets and robes and an evening turn-down service. The restaurant produces dishes created with a high level of technical skill, complemented by superior wines.

  What is the best way to get the lowest fare?

  The holy grail of travel- how to buy airline seats at the lowest possible price. While there is no definitive answer, there are several ways to ensure that you do not pay over the odds for your airline ticket.

  Book at the correct time - not too early nor too late
  To begin, airline ticket prices vary more or less as tickets are sold, thus it is highly unlikely that you will ever pay the same price for an airline ticket as the same person next to you (unless you booked your tickets at the same time). Indeed, you may even be paying twice as much for the same seat depending upon when you purchase your ticket.

  Each airline works on a yield management system which is used to calculate an airfare based on the season, local events, competition, time of the year, fuel price proyection, and so on. The demand for a particular flight route at one of these times is then calculated into a percentage of airfares available. Using figures from previous similar circumstances, i.e. the same time last year, the airfare is calculated based upon the natural demand that should arise. Note that the preponderance of today's fuel surchage is sometimes reaching 50% of the base fare, so buying early might not be the best rate since the airlines are protecting themselves for future high gas prices. For every flight there is a historical 'best time to buy"; check with your travel provider for this information;

  Online doesn't always mean cheaper
  Though airlines offer web-only special, many times these are subject to fine print restrictions, non-refundable and not inclusive of all fees and taxes; Check with your travel provider prior to use any of these online offers. Tickets bought at travel agency are all inclusive of fees and charges;

  Buy nonrestricted
  If your uncertain of your travel dates or there's a high chance you might change plans, request non restricted fares; For the price difference, you'll be able to exchange or refund without paying the penalties that apply to restricted lowest fare tickets;

  Go global
  If you’re travelling long haul, many foreign airlines promote their discounted tickets to global travel specialists as they attract a high level of long haul travelling. For example, if you’re planning to travel to Beijing, check out the travel agent with global capabilities as they are likely to have a range of super flight deals to China.

  Fly Business
  Incredibly at peak travel periods such as Christmas and New Year, business tickets on major routes can actually work out cheaper than standard economy flights, plus you’ll get some extra leg room to stretch.

  Think Laterally
  If you have the option of more than one airport to choose from for your departure and point of arrival always factor in the cost of airport transfers. The cheapest flight may end up costing more by the time you factor in bus, train, taxi fares.

  Travel around the world
  If you are planning several long haul flights, a multi-stop round the world ticket will tend to work out cheaper than two long haul flights. Most major airlines BA, Qantas offer a particularly competitive flight packages which allow six stops at most major international capitals for in the region of $1,250.00

• With highly usuable travel trends information derived from our custom reporting, we have the knowledge and leverage to negotiate on your behalf with any travel industry vendor.